← Help Center

Leads & CRM

How inquiries reach your inbox

Updated

Spacestack collects inquiries from three sources into one inbox.

  • Website form: embed the Spacestack inquiry form on your site. Submissions appear instantly with event type, date, and guest count.
  • Email forwarding: forward inquiry emails to your venue's Spacestack address, or set an auto-forward rule in Gmail or Outlook. Spacestack reads the sender and event details and creates the lead.
  • Directories and social: inquiries from The Knot, WeddingWire, Zola, and Instagram usually arrive as emails, so the same forwarding rule captures them. Each lead is tagged with its source so you can see which channels book.

Every lead shows whether the requested date is open, on hold, or booked for the relevant spaces before you reply. Learn more about lead capture.

Still have a question? Contact us and we'll help directly.